Day: January 26, 2010

I have just finished reading The SPEED of Trust: The One Thing That Changes Everything, a book  Warren Janzen (our International Director) has been talking about.   One of the points that Stephen M. R. Covey makes is that one’s intent (motives) and how that intent is perceived by others have a huge impact on how much people trust us.     While we generally judge ourselves by the motives behind our actions, we judge others by their actions, and by our assumptions about their motives.     And those assumptions are often wrong.   But nevertheless, trust is damaged if our fellow workers or teammates believe that your motive in saying what you did or doing what you did was not to help or build them up but either to promote your personal agenda or tear them down.   So Covey says,  “People often distrust us because of the conclusions they draw about what we do. … Read the whole post